You may think you don't have processes in your small business but you do. We all follow certain steps when we carry out administrative tasks even if we don't realise it. Just because those procedures aren't written down doesn't mean they're not there.
If you don't have any easily identifiable processes in your business then you are almost certainly not working as efficiently as you could be.
Here are 4 key reasons why your small business needs to have processes in place.