Adoption UK is a national charity supporting around 20,000 adoptive families each year through membership, community activities and groups, and other events. Founded in 1970 the charity employees around 100 staff, plus a large number of volunteers.
 
Moving from face-to-face to onlineFollowing the national lockdown in March 2020 Adoption UK were forced to cancel their in-person community support groups. In April 2020 they hired Helen Leach VA Services to assist with moving their community support group services online. Rob Langley-Swain, Director of Membership, tells the story.

​Many small business owners who struggle with their admin would love to get some outside help. Knowing where to start can be tricky though.

A question I’m often asked is: what kind of tasks can a VA help with?
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The remit of individual tasks a VA can assist with is very broad but the types of work we take on essentially boil down to 3 things: